Useful contact phone numbers
National Grid: 0845 070 0203
To find out who currently directly supplies your property if you are unsure.
Consumer Direct: 08454 040506
Government-funded telephone and online service offering information and advice on consumer issues.
Meterline: 0800 220 995
To give us a meter reading to amend your bill or give us a reading for your next bill. Open 24 hours a day, every day of the year.
Careline: 0800 622 838
Information about special services for the elderly, disabled or chronically sick. Open 8am to 6pm Monday to Friday and 8am to 2pm on Saturday.
Energyline: 0845 777 6633
For information and advice on using energy wisely. Open 8am to 5pm, Monday to Friday.