The Warm Home Discount Scheme - for electricity customers

Please note that the scheme is now closed but will re-open on 1st April 2012 for this year's applications.

In April 2011, the UK Government introduced new mandatory measures for energy suppliers to offer assistance to certain groups of vulnerable and low income households through the ‘Warm Home Discount Scheme’ (WHDS). This scheme replaces all current “social tariffs” and will last for four years. The main criteria are as follows:-

Households with

  • a person in receipt of the Guarantee element of Pension Credit only (i.e. they do not receive Savings Credit) will automatically receive a £120 discount off their Q1 bill providing they were in receipt of that benefit on the qualifying date of 11th September 2011.   They don’t need to do anything for this to happen.   

 

Households with:

EITHER
  • a person in receipt the Savings Credit element of Pension Credit only, or in receipt of both Guaranteed and Savings Pension Credit elements,
OR
  • a person on Income Support or Income-based Job Seeker’s Allowance (i.e. NOT Contribution-based Jobseeker's Allowance) 
                   AND

                   Either
  • a child under 5
    or
  • a person on Income Support with a disability premium
    or
  • a person on Income Support with a pensioner premium
will qualify for the £120 rebate in their Q1 bill, but they have to apply for it (by phoning 0800 300 111) and they need to be prepared to prove that they qualify by producing documentary evidence of the benefits they receive.  Applications may be made at any time during the year and payments made at a correspondingly later date.
 

Alternatively you can apply online for the Warm Home Discount Scheme via our billing partner SSE https://www.sse.co.uk/WarmHomeDiscountApplication/ 

You can also see more information on this scheme on the Direct Gov website here.

Households that apply and qualify for WHDS will have to re-apply every year.

This information page will be updated regularly.

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